Service

SMO Operations Management

This is the operational core of what we do. Rather than handing you a person or a task, we take on the running of your sites in Türkiye: who works there, whether they are authorized to, and whether they get paid on time. Three things that fail separately but fail your study together.

What this covers

Day-to-day operational coordination of investigator sites across Türkiye
Allocation of study coordinators matched to your therapeutic area and site workload
Cover during leave and replacement with proper handover when someone leaves
A central register of study personnel and their authorization status across all sites
Preparation and follow-up of personnel changes with ethics committees and TİTCK
Delegation log, CV and qualification documents kept current, with early warning before anything expires
Site payments reconciled against contract and budget, documented and tracked
One accountable operational contact across all your sites

When sponsors need this

Requested when a sponsor or CRO needs operational depth in Türkiye without building a local team, when several sites have to run to the same standard, or when coordinator turnover, authorization gaps and payment queries are each taking their own share of your project managers’ time.

Two ways to run it

We pay the sites and invoice you

Contrac.tr makes the site payments directly and invoices you for them. Your finance team deals with one counterparty instead of a separate arrangement with every site.

You pay, we run the operation

Payments leave your accounts exactly as they do today. We take on the reconciliation, documentation and all communication with the sites around them.

What you get

Sites that run to one operational standard, not one per site
A single current view of who is assigned and who is authorized, per site and per person
Authorization and payment documentation that is inspection ready without a reconstruction effort
Reporting shaped to your study and internal processes

Tell us about your study and sites. We confirm scope, responsibilities, timeline and reporting with you before the service goes live.

Request This Service